Cyber Fraud Case 2025: The Supreme Court of India has made an important decision. It told the State Bank of India (SBI) to return Rs 94,000 to a customer who lost the money because of cyber fraud. This judgment reminds banks that they must protect their customers from fraud and solve their problems quickly.
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How It All Started
In 2021, a man from Assam bought a blazer for ₹4,000 from a famous clothing brand, Louis Philippe. But later, he decided to return it. He called what he thought was the store’s customer care number, but it was a trick! A scammer pretending to be from customer care asked him to download an app on his phone. The app wasn’t safe, and the scammer used it to steal ₹94,204.80 from the man’s bank account.
The stolen money was quickly moved through different bank accounts using apps like Google Pay and UPI. The man quickly told his bank, SBI (State Bank of India), about the fraud and even filed complaints with the police and cybercrime officers. But SBI said they couldn’t help because the fraud happened through a third-party app like Google Pay, not directly through the bank.
The Man’s Fight for Justice
The man didn’t give up. He kept fighting to get his money back. He reached out to the Reserve Bank of India (RBI), went to the Gauhati High Court, and finally to the Supreme Court of India.
What the Courts Said
High Court Findings:
- SBI didn’t act quickly to stop the fraud, even though the man reported it within hours.
- The bank didn’t try to get the money back from the other accounts where it was sent.
- The man didn’t do anything wrong, like sharing his OTP or password.
Supreme Court’s Decision:
The Supreme Court agreed with the High Court. They said banks should use better technology to stop frauds like this.
As per RBI rules, banks must pay back customers for frauds unless the customer was careless, which wasn’t the case here.
What We Can Learn
This case teaches us three important lessons:
- Banks Must Be Responsible: They can’t blame customers if a fraud happens and it’s not their fault.
- Be Careful Online: Never download apps or share personal details when someone calls you out of the blue.
- Act Fast: If you lose money, quickly report it to your bank and the police.
Also Read: Friendsincome.com Free Earning App: A Scam or a Legit?
Conclusion
The Supreme Court’s decision to make the bank refund the stolen money is a big win. It shows that customers have rights, and banks must protect them. At the same time, we should all stay alert to avoid such scams.g justice and accountability in an era of increasing cyber threats. It emphasizes the need for banks and customers to work together to combat online fraud effectively. This judgment is a win for all bank customers, reaffirming their rights and the importance of cybersecurity in the digital age.